Trust center
How Munito protects customer data, where it processes the data of each region, and which providers process it.
Requests to the EU host run in the EU, and the data of an EU workspace stays in the EU. Host: api.eu.munito.ai.
Customer content
These providers process prompts, documents, outputs and stored files as sub-processors of Munito AI France. The Data Processing Agreement is available on request.
| Sub-processor | Purpose | Location |
|---|---|---|
| Microsoft Azure | Hosts the API, the databases and the stored files of each region. | France |
| Google Cloud | GPUs in Munito's clusters, which run the models. | EU |
| Amazon Web Services | GPUs in Munito's clusters, which run the models. | EU |
| Vast.ai | Datacenter GPUs that run the models when Munito's clusters are full. | EU |
| Cortecs | Sends a chat request that opts in to overflow to an EU provider with zero data retention. | EU |
Account, support and website data
These providers process account, verification, support and website data, for which Munito AI France is the controller under its Privacy Policy. The list is the same in every region.
| Sub-processor | Purpose | Location |
|---|---|---|
| Microsoft Azure | Hosts accounts, API keys and usage records, and sends account email. | EU |
| Stripe | Takes card payments when a customer buys credits. | United States |
| Metronome | Rates usage and prepares invoices. | United States |
| Twilio | Sends the codes of phone verification. | United States |
| Cloudflare | DNS for munito.ai, and bot checks on the sign-up, sign-in, contact and support forms. | Worldwide |
| Google Workspace | Email, including support requests. | Worldwide |
| Slack | Shared channels for support with customers who ask for one. | United States |
| Phare | The status page, and the status badge on Munito's websites. | EU |
Changes
Munito announces a new sub-processor in the updates of this trust center 15 days before it receives customer content. A customer can object in that time. To get each notice by email, write to legal@munito.ai.
Last change: 15 October 2026